Terms & Conditions

This Privacy Policy describes how Ahbak Fragrances and its affiliates (collectively " Ahbak
Fragrances we, our, us") collect, use, share, protect or otherwise process your information/
personal data through our website https://ahbak.in/ (hereinafter referred to as Platform).
Please note that you may be able to browse certain sections of the Platform without
registering with us.We do not offer any product/service under this Platform outside India and
your personal data will primarily be stored and processed in India. By visiting this Platform,
providing your information or availing any product/service offered on the Platform, you
expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of
Use and the applicable service/product terms and conditions, and agree to be governed by the
laws of India including but not limited to the laws applicable to data protection and privacy. If
you do not agree please do not use or access our Platform.
Collection-We collect your personal data when you use our Platform, services or otherwise
interact with us during the course of our relationship.and related information provided from
time to time. Some of the information that we may collect includes but is not limited to
personal data / information provided to us during sign-up/registering or using our Platform
such as name, date of birth, address, telephone/mobile number, email IDand/or any such
information shared as proof of identity or address. Some of the sensitive personal data may be
collected with your consent, such as your bank account or credit or debit card or other
payment instrument information or biometric information such as your facial features or
physiological information (in order to enable use of certain features when opted for, available
on the Platform) etc all of the above being in accordance with applicable law(s) You always
have the option to not provide information, by choosing not to use a particular service or
feature on the Platform. We may track your behaviour, preferences, and other information
that you choose to provide on our Platform. This information is compiled and analysed on an
aggregated basis. We will also collect your information related to your transactions on
Platform and such third-party business partner platforms. When such a third-party business
partner collects your personal data directly from you, you will be governed by their privacy
policies. We shall not be responsible for the third-party business partner’s privacy practices or
the content of their privacy policies, and we request you to read their privacy policies prior to
disclosing any information. If you receive an email, a call from a person/association claiming
to be Ahbak Fragrances seeking any personal data like debit/credit card PIN, net-banking or
mobile banking password, we request you to never provide such information. If you have
already revealed such information, report it immediately to an appropriate law enforcement
agency.
Usage- We use personal data to provide the services you request. To the extent we use your
personal data to market to you, we will provide you the ability to opt-out of such uses. We use
your personal data to assist sellers and business partners in handling and fulfilling orders;
enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about

online and offline offers, products, services, and updates; customise your experience; detect
and protect us against error, fraud and other criminal activity; enforce our terms and
conditions; conduct marketing research, analysis and surveys; and as otherwise described to
you at the time of collection of information. You understand that your access to these
products/services may be affected in the event permission is not provided to us.
Sharing- We may share your personal data internally within our group entities, our other
corporate entities, and affiliates to provide you access to the services and products offered by
them. These entities and affiliates may market to you as a result of such sharing unless you
explicitly opt-out. We may disclose personal data to third parties such as sellers, business
partners, third party service providers including logistics partners, prepaid payment
instrument issuers, third-party reward programs and other payment opted by you. These
disclosure may be required for us to provide you access to our services and products offered to
you, to comply with our legal obligations, to enforce our user agreement, to facilitate our
marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent
or illegal activities related to our services. We may disclose personal and sensitive personal
data to government agencies or other authorised law enforcement agencies if required to do
so by law or in the good faith belief that such disclosure is reasonably necessary to respond to
subpoenas, court orders, or other legal process. We may disclose personal data to law
enforcement offices, third party rights owners, or others in the good faith belief that such
disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to
claims that an advertisement, posting or other content violates the rights of a third party; or
protect the rights, property or personal safety of our users or the general public.
Security Precautions- To protect your personal data from unauthorised access or disclosure,
loss or misuse we adopt reasonable security practices and procedures. Once your information
is in our possession or whenever you access your account information, we adhere to our
security guidelines to protect it against unauthorised access and offer the use of a secure
server. However, the transmission of information is not completely secure for reasons beyond
our control. By using the Platform, the users accept the security implications of data
transmission over the internet and the World Wide Web which cannot always be guaranteed
as completely secure, and therefore, there would always remain certain inherent risks
regarding use of the Platform. Users are responsible for ensuring the protection of login and
password records for their account.
Data Deletion and Retention- You have an option to delete your account by visiting your
profile and settings on our Platform , this action would result in you losing all information
related to your account. You may also write to us at the contact information provided below
to assist you with these requests. We may in event of any pending grievance, claims, pending
shipments or any other services we may refuse or delay deletion of the account. Once the
account is deleted, you will lose access to the account. We retain your personal data
information for a period no longer than is required for the purpose for which it was collected

or as required under any applicable law. However, we may retain data related to you if we
believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes.
We may continue to retain your data in anonymised form for analytical and research
purposes.
Your Rights- You may access, rectify, and update your personal data directly through the
functionalities provided on the Platform.
Consent- By visiting our Platform or by providing your information, you consent to the
collection, use, storage, disclosure and otherwise processing of your information on the
Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating
to other people, you represent that you have the authority to do so and permit us to use the
information in accordance with this Privacy Policy. You, while providing your personal data
over the Platform or any partner platforms or establishments, consent to us (including our
other corporate entities, affiliates, lending partners, technology partners, marketing channels,
business partners and other third parties) to contact you through SMS, instant messaging
apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to
withdraw your consent that you have already provided by writing to the Grievance Officer at
the contact information provided below. Please mention “Withdrawal of consent for
processing personal data” in your subject line of your communication. We may verify such
requests before acting on our request. However, please note that your withdrawal of consent
will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy,
and applicable laws. In the event you withdraw consent given to us under this Privacy Policy,
we reserve the right to restrict or deny the provision of our services for which we consider such
information to be necessary.
Changes to this Privacy Policy- Please check our Privacy Policy periodically for changes. We
may update this Privacy Policy to reflect changes to our information practices. We may alert /
notify you about the significant changes to the Privacy Policy, in the manner as may be
required under applicable laws.).